Privacy Policy

1. Overview

Penta Mountz operates hospitality marketing and management services for tourism retreats across South India. This Privacy Policy outlines how we collect, handle, and safeguard the information you provide when using our website or submitting booking and contact enquiries.

2. Information We Collect

When you make an enquiry or communicate with our concierge, we collect information necessary to coordinate your stay, including:

• Full name and contact details (email address, telephone number).
• Stay preferences, dates of travel, and party size.
• Specific requests or notes you share regarding your visit.

3. How We Use Your Information

Your information is utilized solely for legitimate hospitality coordination purposes:

• Communicating with you regarding booking enquiries and availability.
• Coordinating arrival directions and concierge care for your stay.
• Improving our hospitality offerings and customer experience.

4. Data Storage & Protection

We do not sell, rent, or trade your personal information to third parties. Form enquiries submitted through this website are processed securely in accordance with industry security standards.

5. Your Rights & Inquiries

You have the right to request access to the personal data we hold about you, or ask for its update or deletion. For any inquiries regarding your data, please contact our concierge team.